Policies
Please review these policies before your appointment.
Cancellation Policy
We require 48 hours notice for cancellations or rescheduling. Late cancellations or no-shows are subject to a fee: $50 for cancellations within 15 minutes of your appointment time, $100 for 30-59 minutes, and $150 for 60+ minutes for injection appointments; $50 for skin consultations and services. After 3 no-shows or late cancellations, prepayment will be required for future bookings.
Refunds
No refunds are offered on services already rendered. Defective retail products may be exchanged within 15 days of purchase. Gift cards are non-refundable.
Children & Pets
Please arrange childcare in advance of your appointment. Pets are not permitted in the spa (with the exception of service animals).
Payment
A 3% credit card processing fee applies to all appointments.
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